Help & Support
Find answers to your questions and get the most out of ImageConverter
Quick Start Guide
Upload Image
Drag and drop or click to upload your image file
Choose Format
Select your desired output format (PNG, JPG, WEBP, etc.)
Download
Click download to save your converted image
Frequently Asked Questions
What image formats are supported?
We support PNG, JPG, WEBP, BMP, and TIFF formats. You can convert between any of these formats.
What is the maximum file size?
Free users can upload files up to 10MB. Premium users can upload files up to 50MB.
How many conversions can I do per day?
Free users get 3 conversions per day. Premium users get unlimited conversions.
Are my images stored on your servers?
No, images are automatically deleted immediately after conversion. We never store your files permanently.
How do I upgrade to premium?
Visit our pricing page to see subscription options. You can upgrade anytime from your account dashboard.
What if my conversion fails?
Try uploading a smaller file or different format. If the issue persists, contact our support team.
Image Format Guide
PNG Format
Best for graphics, logos, and images with transparency. Lossless compression maintains quality.
JPG Format
Ideal for photographs and complex images. Smaller file sizes with good quality.
WEBP Format
Modern format with excellent compression. Great for web optimization and faster loading.
BMP Format
Uncompressed format with perfect quality. Large file sizes, good for archival purposes.
TIFF Format
Professional format for high-quality images. Supports various compression methods.
When to Use Each
Choose PNG for graphics, JPG for photos, WEBP for web, BMP/TIFF for professional work.
Troubleshooting
File won't upload
- • Check file size (max 10MB for free, 50MB for premium)
- • Ensure file is a supported format
- • Try refreshing the page
- • Check your internet connection
Conversion fails
- • Try a smaller file size
- • Check if the source file is corrupted
- • Try converting to a different format
- • Contact support if issue persists
Download doesn't work
- • Check your browser's download settings
- • Try right-clicking and "Save as"
- • Clear browser cache and try again
- • Try a different browser
Still Need Help?
Can't find what you're looking for? Our support team is here to help!